Everyday Etiquette

Using the phone, riding the elevator, and going to the movies all have some unspoken rules... and those rules are Etiquette. Etiquette helps us all live a little more comfortably in the world togetherm, but how do you know what the etiquette is? Today Dr. Matt Townsend and etiquette blogger Janine Ottley are going to lay down some etiquette rules.