"New Retail" and the Future of ShoppingTop of Mind with Julie Rose • Season 1, Episode 787, Segment 6
Apr 10, 2018 • 19m
Guest: Jialu Shan, Research Associate, Global Center for Digital Business Transformation, Switzerland
Toys “R” Us is going out of business. It’s the end of an era for the generations who grew up wandering the aisles and begging parents for their favorite toy. Another casualty of Amazon.com? Perhaps, but not all of our shopping is not going to be online in the future. Consider that Amazon itself just opened its first Amazon Go store, a brick and mortar convenience store in Seattle. Researchers at the Global Center for Digital Business Transformation say that we’re entering the age of “New Retail,” a combination of online and “offline,” or brick-and-mortar retail. And in that game, it’s actually China that’s leading the way.