Fixing a Bad Day

Amy Gallo is the author of the HBR Guide to Managing Conflict at Work, a how-to guidebook about handling conflict professionally and productively. She is a contributing editor at Harvard Business Review, where she writes and develops ideas for the web, magazine, and press. She covers a range of topics with a focus on managing conflict, managing yourself, leading people, and building your career. Amy Gallo helps us understand how we can overcome a bad day and avoid them in the future.