American Fear, Organizations and Learning, PA Voice of BYU

What Americans Fear Most (15:04) Dr. L. Edward Day is an Associate Professor, Chair, Department of Sociology at Chapman University and the Director of the Earl Babbie Research Center in Orange, California. He received his Ph.D. in Sociology from the University of Washington in 1992.  A criminologist by training, he has a special fondness for cross-disciplinary research. Dr. Day shares his research into What Americans Fear Most and how knowledge of that fear can help in the creation of public policy.  Why Organizations Don't Learn (59:05) Dr. Brad Staats Professor at University of North Carolina, Kenan-Flagler Business School integrates work in operations management and organizational behavior in order to understand how and under what conditions individuals, teams and organizations can perform their best. His field-based research in such settings as healthcare and software services, consulting, call centers and retail, uses archival data and field experiments to provide an interdisciplinary perspective. He is here to talk to us about why he thinks some organizations don’t learn and what can be done to fix that.  The P.A. Voice of BYU (1:39:24) Trace Eddington is Senior Manager, Marketing and Communications at LDS Philanthropies. He is also the PA for BYU Football and BYU Basketball. Trace and Dr Townsend talk about what it is like to be the public address voice at large sporting events.  Meet the Producers (1:55:00) Student producers Caitlin Thomas and Liana Tan talk with Dr. Townsend about how the tone of a person's voice effects how well a person is liked or trusted.