Why can't we fix our own electronic devices?

Sara Behdad is an Assistant Professor of Mechanical and Aerospace Engineering at University at Buffalo, The State University of New York. Her research interests include Sustainable Design and Manufacturing, Remanufacturing, and End-of-Life Product Recovery. If your tire goes flat what do you do? You change the tire. If the AC unit stops working you open it up and take a look at it. But if your iPhone will not turn on what do you do? Drive 40 minutes to the closest Apple Store to have them fix it for you. Why is it that we can’t fix our own electronic devices? Sara Behdad explains.