Bots are Hurting Social Media, But Are They'll All Bad?

Guest: Carolina Salge, PhD, Assistant Professor of Information Systems, School of Business, Wake Forest University Facebook’s stock price plummeted today after it announced that its revenue growth is declining and so is the number of people actively using its site. Twitter will make its quarterly earnings statement on Friday, but its stock has already faltered as the company began aggressively purging millions of fake users – also known as “bots.” Both Twitter and Facebook have been criticized for allowing trolls and spammers and Russian agents to flood their services with misinformation.