Why Conversations Rarely End When We Want Them To

Think about the last conversation you had with someone. Did it end exactly when you wanted it to? Probably not. Research from Harvard’s psychology department shows that most chats go longer or shorter than either person wants. Is there any way to coordinate conversations better? Adam Mastroianni led the research when he was a Ph.D. student at Harvard. (Segment produced by Haley Kendall)