Arise & Misclassification

Guest: Shannon Liss-Riordan, LaborLawyer, Lichten & Liss-Riordan, Boston, MA Many customer service representatives for companies like Amazon are independent contractors working for a company called Arise Virtual Solutions. But these gig-workers have to buy all their own equipment to take calls from home and don’t get paid for training. Arise dictates what contractors should do which has some saying the company is treating them like employees.